Shipping Policy

Thank you for visiting and shopping at mttr. The following information outlines our shipping policy.

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Free standard shipping on orders over $35!

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5-7 business days	$5
Express Shipping	2-3 business days	$15

*Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses.

Damages

MTTR is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us to help you file a claim with the shipment carrier.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the United States. For international orders, please contact us for a custom shipping quote.

Questions

If you have any questions about the delivery and shipment of your order, please contact us at support@trampolines.com.